Customer Service Support Assistant
Customer Service Support Assistant
Leader in Quality and Innovation
Flexibility, skill and technology make Gimatic a cutting-edge company. This is the winning strategy adopted by Gimatic, a strategy that is known and appreciated worldwide. The company can rely on a well-organized, highly reliable capillary network of distributors and sister companies, which is essential to guaranteeing a continuous flow of new products. Gimatic is also synonymous with quality, a characteristic guaranteed using innovative, technologically advanced machinery and close-knit control procedures monitoring both components and finished products. Gimatic produces on a yearly basis more than 100，000 pneumatic components for automation (mainly grippers), profiles, brackets, vacuum cups, sprue grippers, clamps - all components used for EOAT (End of Arm Tooling). Main applications are in plastic injection machines (automotive, household), automated manufacturing processes in the food & beverage, packaging industries etc.
For our sister company in Bulgaria (Gimatic Bulgaria EOOD) and office based in Plovdiv we are looking for Customer Service Support Assistant with the following abilities.
The perfect candidate has:
- Listen and respond to customers queries via phone and/or e-mail
- Provide accurate, valid and complete information to the clients’ requests
- Identify and assess customers’ needs to achieve satisfaction
- Front office accounting knowledge
- Issuing invoices and offers to customers
- Background with ERP system will be an advantage especially for person who has got experience with Microsoft Dynamics NAV
- The position is not for online job
Your profile:
- To have a good level of English
- To enjoy communication with people and resolve cases
- To have a friendly personality
- Experience with MS Office products like Microsoft Office, Excel, etc.
- Previous work experience in a similar administrative role will be advantage
- To be a self-motivated and outgoing person
- To be responsible for the growth, development and support of existing customers and identifying and securing new customers
We offer:
- A stable job and career development opportunities
- Attractive salary 2759 lv gross
- Food voucher 200 lv
- Additional money for fuel consumption 100 lv
- Annual salary updates in April
- Bonuses end of the year
- Continuous support and learning
- 20 vacation days a year
- Standard working hours 8 am-12 am, 12.30 pm-16.30 pm
If you consider yourself suitable for the position and match the above-mentioned essential requirements, please do not hesitate and submit your application in English as soon as possible but not later than 30.08.2025.
Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.
