Payments & Back Office Specialist
Epxos Ltd is a subsidiary of a global conglomerate that provides outsourced technical solutions to businesses around the world. Over the course of the past five years, we have made significant strides toward our goal of being one of the most successful outsourcers serving various industries such as tech providers, e-commerce, fintech, pay-tech alike. Our varied services have been meticulously developed in order to provide our clients with an all-encompassing support system that is both thorough and easily accessible. We attempt to make our services available to potential customers located in every region of the world by providing them in a variety of languages, including English, Spanish, Arabic, Italian, Russian, and German.
We are looking for a person with fluent English, previous experience as Payments Specialist.
Candidates with background experience of more than 3 years considered with higher priority.
Job Description: The Payments & Back Office Specialist is responsible for managing and processing financial transactions, ensuring accurate and timely settlement of payments, and maintaining efficient back-office operations. This role involves close collaboration with various departments to ensure compliance with financial policies and procedures while providing exceptional support to internal and external stakeholders.
Responsibilities:
• Verify payment information, ensuring accuracy and completeness.
• Monitor payment queues and resolve any discrepancies or issues promptly.
• Handle daily processing of incoming and outgoing payments, including bank transfers, credit card transactions, and digital payments (e-wallets, crypto, and other APMs).
• Reconcile payment transactions and update records in the financial systems.
• Liaise with financial institutions and payment service providers to resolve issues and improve processes.
• Coordinate with other departments to facilitate smooth financial operations and resolve any back-office issues.
• Maintain and update client and transaction records in the CRM and financial databases.
• Perform routine audits of financial data to ensure accuracy and completeness.
• Assist in the preparation of financial reports and statements.
Job Requirements:
• Excellent English level is a must.
• Previous experience of at least 2-3 years in payments processing, back office operations, other similar financial roles.
• Degree in Finance, Accounting, Business Administration, or a related field is a plus, but not a must.
• Excellent knowledge of Microsoft Office Suite (Excel, Word).
• Experience with CRM systems is preferred.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong communication, interpersonal, analytical and problem-solving skills.
• Time management, organizational skills, and multitasking: ability to set priorities and complete multiple projects simultaneously.
What we offer:
• Attractive base salary.
• Full time position – 5 days a week.
• Social benefits – Multisport card, additional health insurance.
• Paid Vacations, Holidays & Team buildings, birthday gift cards.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.
Candidates’ applications with references or recommendation letters will be considered with higher priority. We‘ll be waiting for your CV - IN ENGLISH ONLY!!!