Top Skills Recruitment team consists of young & positive professionals speaking different foreign languages. Our higher aim is to find and bring out the best of our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.
We are looking for a Player Support Agent with Italian, Spanish or French
This position provides customer service support and resolution of routine problems regarding client's product or services.
Your Job Role:
- To handle PC/Console gaming issues by providing solutions to the gamer’s cases via chat;
- To handle the communication with the gamers in a professional manner, taking ownership of their cases, and deliver an exceptional customer experience with every interaction;
- To provide accurate, valid and complete troubleshooting by following the right processes and using the right tools;
- To show flexibility to work shifts as needed with an understanding for the demands of the business and our clients;
What you need to have:
- To be near native in Italian, Spanish or French and advanced in English;
- To be an active gamer and familiar with both PC and Console gaming;
- To be proficient in troubleshooting technical issues in a Hardware/PC/Console environment;
- To have a good understanding of social media activity, Facebook, Twitter, YouTube, and Gaming Forums/Communities;
- To be able to work on weekends;
- To have a friendly personality and be a team player;
- Opportunity develop your career in a global company;
- Permanent Work at home;
- Free additional medical and dentist insurance;
- Multisport card discount;
- Variety of company events – recognition initiatives, team buildings and more;
- Corporate discounts;
If you are interested in this position, please send us your CV in English.
All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.
License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data: № 432025 / 23.10.2017
Keywords: Customer Support/ Italian/ Италиански/ Spanish/ Испански/ French/ Френски/ Gaming/ Work from home/ Работа от вкъщи/ Remote