HMG LINKS Ltd is a local multi-sector recruitment company focused on
tailor-made solutions for its partners’ human resources needs. We
strongly believe in an honest and ethical approach to recruitment.
We are currently looking for enthusiastic people to take on an
interesting and rewarding role: Technical Support Analyst with Spanish
As a member of the R&D team, you are responsible for being the first
point of contact for clients in need of assistance with IT systems and
This is a fantastic opportunity to join a hardworking and dedicated
Support team within a hugely successful company. You will be part of a
friendly, relaxed and social team who will support you through your
career development and encourage you to reach your full potential.
Provide excellent help desk support for issues involving SAP applications and other systems
Log incidents and service requests, categorize and prioritize them, and manage their life cycle as per internal guideline
Respond to queries via web tickets and emails within defined SLA’s
Communication and collaboration directly with the engineering staff to resolve issues and develop product enhancements
What we are looking for?
Work experience in a related role
Strong problem solving, teamwork, and time management skills
Ability to think logically and systematically
Initiative for continued learning and willingness to accept new challenges
Fluent in Spanish language
Upper-intermediate to fluent English language
In return you’ll get:
Competitive remuneration package
An interesting job providing you with the opportunity to use foreign languages in everyday communication
An opportunity to gain wide experience in analyzing and solving of different technical cases
A very open friendly culture, with a flat hierarchy in a fun environment
If you are highly energetic, technical, and driven to constantly learn
new products and technologies, this is the opportunity for you. We look
forward to receiving your application!
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 2356 / 19.09.2017.