If you want to earn some extra money this summer and you are looking for a short term job join our Lebara project. This position is a great way to get to know our company and gain valuable professional experience.About Lebara:
Lebara is one of Europe's fastest growing mobile companies with five million active customers, 1,000 employees worldwide and operations in eight countries. Founded in 2001, they provide services in many countries around the world, using the mobile virtual network operator business model. Lebara Mobile provides Pay As You Go mobile SIM cards, targeted towards the needs of international communities and migrant workers. They have won the Best MVNO award six years in a row. And now they are taking new journeys into digital communications, entertainment and financial services.Responsibilities:
You will be responsible for delivering a consistent level of exceptional customer service. You will be in touch with existing customers and will assist them with queries over the phone and through email, chat, and social media platforms. You will need to be flexible and available to work on a shift rotation basis in a multicultural and fun working environment.Requirements:
What we can offer you?
- Full proficiency (verbal & written) in French
- At least 6 months experience in a customer service environment will be considered an advantage
- Ability to represent our client’s brand and deliver outstanding customer service with clarity, passion and enthusiasm
- Patience, empathy, and the ability to work under pressureHigh-school or University degree
- Excellent computer literacy
- Experience of Migrating from one Country to another (Preferable, not essential)
We provide a clear path to career development and offer support, advice, and coaching every step of the way. Our benefits include:
- Competitive salary;
- A bright, modern, and exciting place to work, with excellent staff facilities;
- Performance related pay;
- Voluntary Medical plan;
- Life insurance;
- Transportation allowance;
- Annual reward and recognition events;
- Team building and Concentrix events.
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specialising in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. y protected characteristic.