It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
TAKE CONTROL OF YOUR CAREER!
JOIN.WORK.PLAY@ Concentrix Bulgaria
If you are a Gaming enthusiast and you would like to be part of the international family of Concentrix Bulgaria, join us!
As a Gaming Support Agent, you will be acting as first point of contact for players of one of the largest Video Gaming companies in the industry, supporting their consoles and other products.
On this role, you will be also helping customers/gamers to discover, buy, use, and love client’s products that meet and exceeds their needs. You’ll be providing exceptional support through incoming calls, ensuring that all technical requests and queries are handled promptly while developing deep relationships.
What we are looking for:
• Fluency in English both verbal and written;
• Excellent communication and customer service skills;
• Active interest in the gaming world and proficiency in troubleshooting technical issues in a PC/Mobile/Console environment. Network skills will be considered as an advantage;.
• Ability to work on flexible shifts including hours till 11pm;
• Friendly personality and be a team player;
• Self-motivated and able to work proactively;
• High school diploma or equivalent.
Why to work for Concentrix?
We provide a clear path to career development and offer support, advice and coaching every step of the way. Some of our other benefits include:
• Competitive salary;
• Dedicated gaming room with opportunity to “play” with the products and services available at the site and online;
• Extensive training;
• Various career development opportunities;
• A bright, modern and exciting place to work, with excellent staff facilities;
• Voluntary Medical plan;
• Life insurance;
• Annual reward and recognition events;
• Holiday pay;
• Team and Concentrix events.
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.