Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.
We are looking for Chat Support Representatives with excellent Italian skills for one of our clients. As a CSR you will be part of a big international team and you will be acting as the first point of contact for customers.
All you will have to do is:
- Handle customer’s accounts, solve account problems and provide information via emails, online chat and very limited use of telephone
- Be proactive in communicating with customers and increase customer’s retention and value
As a perfect candidate you have:
- Excellent Italian skills – verbal and written
- Very good English – verbal and written
- Previous working experience as a Customer support representative is considered a big advantage
- Great communication skills
- Ability to work on shifts (including nights and weekends)
- Good computer skills
In exchange of all this you will get:
- Excellent remuneration
- Monthly performance bonuses
- Additional health insurance
- Food vouchers
- Half price sport cards
- Working hours, organized in shifts
- Taxi vouchers
- Career advance & learning opportunities
- Game rooms (PlayStation, Xbox, foosball & pool table)
- Free snacks and beverages in the office
- Team activities
If you are interested in this position, don`t hesitate and send us your CV in English straight away.
Keywords: Italian/ Италиански/ Italiano / Chat Support/ Email Support/ Chat Support Representative/ Customer Support
Only short-listed candidates will be contacted.
All applications will be treated as strictly confidential.
License for recruitment for Bulgaria: № 2399 / 15.11.2017.
License for administration and protection of personal data issued: № 432025 / 23.10.2017.