Working from 3 pm to Midnight, Monday to Friday, ServiceSource is looking for French Renewal Sales Reps to support our North American/Canadian clients with their contract renewals.
Upon completion of training, you will support an existing customer base in partnership with our Managed Services teams. The primary responsibility of this role is to seek and obtain customer purchase orders associated with a product/service renewal transaction. In this role, you will handle basic questions, use internal & external client systems, submit requests for customer quotes, perform research to identify the best customer contacts, confirm the customer quote is in the right hands, process transactions and update account notes in our customer relationship management (CRM) system. This role is in constant contact with customers and requires a high degree of tact and professionalism. While you must be confident in talking with customers, you are not expected to resolve complex objections or transactions. Successful candidates will have excellent organization and time management skills and can effectively collaborate with our Managed Services teams to ensure customers’ expectations are met.