Consult has stood for quality and innovation on the Bulgarian Human Resources
solutions market with uncompromised recognition since 2004.
In partnership with our client we are looking for an experienced and dynamic Team Leader, taking ultimate responsibility for a high quality BPO company.
Essential functions and job duties:
- Ensure assigned team’s clear understanding and importance of achieving goals and critical objectives.
- Review team performance and delivers monthly performance reviews.
- Create and foster a customer excellence focused environment.
- Plans and manages work of staff, makes decisions regarding pay, performance management, development, employment, and staffing.
- Identify development opportunities within the team and provide appropriate training and mentoring resulting in improved performance.
- Provide required direction to a team of Customer Service Representatives to ensure service coverage and quality contact objectives are consistently achieved.
What will make you successful:
- Fluency in German.
- Team leader experience – Minimum 1 year experience managing a team of 10 or more.
- Strong organizational, analytical, and communication skills.
- Strong team building, decision-making, and people management skills.
- Competitive salary.
- Excellent social package.
- Friendly and professional work environment.
ЕNHANCE YOUR TALENT! If you think you match the requirements above and you are interested in this opportunity, please do not hesitate to send us your CV in English.
For more information call us on 0882 356 944 or firstname.lastname@example.org
Only short-listed candidates will be contacted.
Easy Consult Company LTD - Recruitment Agency (license № 2339 from 30.08.2017)
Our services are free of charge for candidates.