HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment.
We are currently looking for talkative and enthusiastic people to take
on an interesting and rewarding role: Technical Support Analyst with
Our Client is a multinational company, regarded as a world leader in the Automotive industry with more than 100 years of experience. The company has offices in 21 countries spread over 4 continents. Currently, they are looking for energetic and motivated people to join their growing Internal IT Shared Service Center and become of paramount importance to the growth of the company.
Monitoring, operating, managing, troubleshooting and restoring services
Resolve help desk hardware and software issues in a timely manner
Record incidents and service requests
Prioritize and categorize tickets according to the definitions
Communication and collaboration with Level 2 and Level 3 technical teams
What we are looking for?
At least 2 years of experience working as a Technical Support Analyst in an enterprise company
Fluent in German language
Upper-intermediate to fluent English language
Ability to think logically and systematically
Enjoy communication and resolve interesting complex cases
Excellent listening and questioning skills
Keen interest in advancing in the IT Support sphere
If you match those descriptions, then this might be the right opportunity for YOU!
Why you would love the company?
Great Company Culture: World-leader in key technologies for tomorrow
Work that stays at work: Genuine Work <> Life Balance
Prepare for the future: Great opportunity for career development
Great Working Environment: have fun with great colleagues in an office with an excellent communicative location
If you think you have what it takes to join our Client's team, then apply today!
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 2356 / 19.09.2017.