Content Guardian with Arabic and English

Want to be part of an outstanding team, representing a brand, whose products are used by 100 million people every day?
Are you a fan of social media products? Then this opportunity might be just the right one for you!
We are looking for motivated Arabic speakers to join our team as Content Moderation Consultants!

About the job

Job Description

Want to be part of an outstanding team, representing a brand, whose products are used by 100 million people every day?

Are you a fan of social media products? Then this opportunity might be just the right one for you!


Your Main Tasks

•    Review and act upon user-generated content on social media platforms; review and take the necessary action as per the defined policy and terms and conditions
•    Provide insights and trends on content reviewed
•    Provide feedback and suggestions on review process and workflows
•    Provide suggestions for product innovation
•    Perform general data entry and other related tasks
•    Embrace and adapt to changes in type and nature of work, policy and procedures at short notice
•    Follow all hot cues and alert mechanism and comply with all such processes at all time
•    Respond to user inquiries with high quality, speed, empathy, and accuracy

Qualifications

Our most successful candidates will have:

•    Excellent Arabic and good level of English
•    Active Social Media presence
•    Attention to detail
•    Ability to work in multiple tools/web browser windows simultaneously
•    Ability to work independently
•    Knowledge of MS office suite
•    Ability to quickly utilize hot cues and key command shortcuts preferred
•    Strong oral, written, and verbal communication skills
•    Previous content moderation and BPO experience is an advantage

We Will Give You

•    Competitive salary
•    Attractive performance incentives
•    Top-notch training
•    Unique social benefits package
•    Employee recognition programs
•    Relocation package