The role: Game Integrity Bot Specialist
We are looking for a Bot Specialist to join our Game Integrity team based in Bulgaria.
Are you our next star player?
To provide a level and trusted playing field to its customers, the Stars Group puts enormous effort into ensuring the games they provide are fair and played cleanly. One part of this effort is to ensure all customers abide by our rules relating to the use of additional tools and programs. The Game Integrity Bot Specialist works with customers, internal tools, and their colleagues to enforce the rules set out by our policies and ensure our customers are given the best possible service.
If you’re passionate about online poker and want to keep honest players safe from cheaters, then join us. We’ll give you all the data you could possibly need, all the tools needed to crunch through the numbers, and a dedicated, friendly and passionate team to help you along. We love what we do. We’re keeping the poker tables clean and safe 24-7. Are you in?
Why we need you: –
As a Bot Specialist, you will be primarily focusing on enforcing PokerStars’ policies and game rules within the Poker vertical to identify and combat the use of prohibited software, artificial intelligence and other forms of unfair advantage to ensure a level and trusted playing field to PokerStars’ customers. As a Bot Specialist, you would handle, investigate, analyse, make informed conclusions upon, and act on cases of prohibited tool usage on our many platforms. These cases can be the result of customer reports, or more likely the result of proactive reports and alerts from our dedicated tools for prohibited tool detection. In this journey, you will have opportunities to work on individual projects and cases, the results of which you will present to relevant stakeholders though data-driven reports and/or data visualisation. To assist you with your day-to-day tasks, you will have access to modern in-house tools and systems as well as very experienced supporting teams and colleagues.
Additionally, you will be aware of handling procedures for various other Game Integrity queries such as collusion or account sharing abuse, while communicating effectively with external customers and cross-department teams.
Who are we looking for: –
We handle a lot of information, so you will need to have a solid understanding of mathematics, specifically statistics, and be comfortable managing large amounts of data. We need someone with excellent attention to detail to be able to identify suspicious patterns while remaining objective and fair in interpretations and conclusions. Experience with Excel functions and writing queries would help. You will need to be able to convey complex principles in concise written and verbal form to external and internal customers, pitched at the correct level of detail. You’ll need to have an excellent level of written and verbal English. You’ll be a self-starter that can work independently, but also comfortable working in a team environment.
You’ll need to have a full understanding of, and be passionate about fighting for the good of the poker playing community. You’ll need experience playing online poker, and have some experience using the most common third party assistance tools. You’ll need an excellent understanding of poker strategy and game theory.
It’s a role that has a wide scope and with constantly changing priorities. You’ll need to relish working in a fast-paced environment, have insatiable curiosity and be driven to make things better.
What’s in it for you?
Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.
Your package will include:
- health and dental insurance for you, your partner and your children (if you all live at the same address)
- a personal interest allowance to let you learn something new or pursue a hobby
- 1000 BGN as congratulations if you have a baby whilst you work for us
- in-house training and development to develop your skills, progressing your career
- free fresh fruit, snacks and drinks in the office
- contribution towards your transportation and lunch expenses
- relaxation areas around the office, including a PlayStation and Pool table
- sports program and social events; including our sensational summer and Christmas parties
What happens next?
If you’re what we’re looking for, next up will be a phone interview. And if that goes well, we’ll meet you for a face-to-face interview.
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.
We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: firstname.lastname@example.org.
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