Convergys is now part of Concentrix. In a world full of average, we stand out. We believe experience is everything. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix - a passionate company powered by passionate people.
• Lead Technical Implementation and Adoption process OSPO/ODfB
• Participate in feature launch, Product changes directly with the Product Group
• Identify and drive technical improvements to the services or processes that will materially improve the quality of the services;
• Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback.
• Expertise with Microsoft Office 365 SPO/ODfB implementation and features
• Experience on Microsoft SharePoint On-Prem environment administration
• Candidate should have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations
• Proven record of accomplishment and excellent performance
• Fluent Spanish and English (verbal and written)
• Extensive training
• Full time employment
• Standard business week – Mon-Fri
• Competitive remuneration
• Career development programs, site talent management
• Nice and friendly multicultural atmosphere
• Free Health Insurance
• Discount for a sport card
If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further!
Send us your CV now to open the door to the new career opportunities ahead you!
We can't wait to meet you!