Logistics Customer Support Coordinator

Our partner is one of the largest and fastest-growing Polish companies – No Limit Logistics – operating in the field of logistics and supply chain management. They are committed to ensuring the highest standards of operational quality. With more than 1,300 specialists and 20 warehouses across Central and Eastern Europe, our partner is a leading company in the logistics sector.

If you believe you can contribute your expertise to our mission, don’t hesitate to send us your CV!

Key Responsibilities:

• Coordination and supervision of end-to-end logistics processes for international and local clients;
• Monitoring transport orders, planning shipments, and following up on delivery status;
• Working closely with carriers, subcontractors, and warehouse partners to ensure operational excellence;
• Solving day-to-day operational issues, delays, and exceptions in a timely, customer-oriented way;
• Maintaining accurate documentation and preparing transport or logistics reports;
• Building strong relationships with clients and providing them with operational updates;
• Supporting the Regional Manager in optimizing processes, implementing improvements, and maintaining service KPIs;
• Participating in audits, quality checks, and improvement projects as required.

What we offer:

• A stable role in an ambitious, growing international logistics company;
• Opportunities for professional growth and skills development;
• Supportive, collaborative team environment;
• Flexible working options;
• Competitive benefits package;
• Tools and freedom to drive improvements and take initiative.

Key Requirements: 

• Minimum 2 years of experience in a logistics, transport, or supply chain operations role. Big advantage will be background in international transport, 3PL operations or distribution;
• Very good command of English (minimum B2), other languages are a plus;
• Strong understanding of transport and warehouse processes;
• Excellent organizational skills and the ability to work with multiple priorities;
• Solution-oriented mindset and a strong sense of responsibility;
• Good MS Office skills; knowledge of TMS/WMS systems will be an advantage;
• Experience coordinating subcontractors and working in a cross-cultural environment.

Only pre-approved candidates will be invited for an interview.

All data provided by you is protected under the Personal Data Protection Act and will be used solely for the purposes of the current recruitment process. "Chirak Consulting" holds a license from the National Employment Agency, No. 3516 dated 21.04.2023.