German-Speaking Sales Customer Advisor (m,f) : Telecommunication
This role is ideal for candidates who enjoy communication, sales-driven environments, and helping customers find the right solutions. You will receive full training and ongoing support, with the possibility of hybrid work after the initial period.
Your Role
- Engage in inbound and outbound sales calls, presenting tailored product and service solutions to customers.
- Understand customer needs and match them with the most suitable offers to drive sales conversions.
- Provide customer support for internet, telephone, and TV services, ensuring fast and efficient issue resolution.
- Deliver a friendly, solution-oriented experience to every customer, contributing to high satisfaction scores.
- Work toward clear sales and performance targets, supported by an uncapped commission model and quality bonuses.
- Follow established procedures during the full sales and consultation process.
Your Profile
- German fluency (C1 level).
- Strong communication skills with the ability to persuade, negotiate, and build trust.
- Motivation for telephone-based sales and customer interaction.
- Organized, analytical, and goal-oriented mindset.
- High level of adaptability, willingness to learn, and positive attitude.
- Previous sales or BPO experience is an advantage but not required.
The Offer
- Attractive salary package with uncapped commissions and performance bonuses.
- Monday to Friday 08am – 19pm
- Full-time or part-time options after training (4h, 6h, or 8h shifts).
- Permanent employment contract with 21 days of paid annual leave.
- 8 weeks of paid, on-site training (4 weeks training + 4 weeks nesting).
- Hybrid work option available afterward based on performance (2 weeks office / 2 weeks home).
- Access to digital learning platforms and continuous development programs.
- Clear career progression within a growing international organization.
- Modern office in Sofia with cafeteria, relaxation zones, and team events.
- Meal vouchers and additional employee benefits.
- Health insurance provided.
from 1670 to 1900 € gross (3267 - 3717 BGN)
