IT SUPPORT SPECIALIST

We are looking for an experienced IT Support Specialist to provide day-to-day technical assistance to employees and ensure the reliable operation of the company’s IT infrastructure. The role is suitable for a hands-on professional who can independently diagnose and resolve issues related to computers, servers, networks, peripheral devices, and user accounts.

Main Responsibilities:

* Provide technical support to employees and resolve IT-related issues in a timely manner;

* Diagnose and troubleshoot hardware, software, and network problems;

* Install, configure, and maintain computer equipment and software applications;

* Create and configure user accounts, profiles, and business email accounts;

* Manage user permissions and access to company systems and databases;

* Configure and maintain local and network printers, scanners, and other peripheral devices;

* Install software updates and ensure the proper maintenance of existing applications;

* Support the selection and purchasing of computer equipment, software licences, and external IT services;

* Monitor and maintain the company’s server and network infrastructure;

* Communicate and coordinate with external IT service providers when necessary.

Requirements:

* Relevant education or professional qualification in Information Technology;

* Several years of practical experience in IT support in production company;

* Previous hands-on IT experience in a manufacturing or industrial environment;

* Practical experience with Active Directory, DHCP, DNS, and network connectivity;

* Basic knowledge of MS SQL Server, Microsoft Intune, VMware, and Proxmox;

* Working proficiency in English;

* Structured, independent, and solution-oriented approach;

* Strong communication skills and the ability to support users with different levels of technical knowledge;

* Responsible, reliable, and service-oriented personality;

* Ability to work effectively both independently and as part of a team.

What the Company Offers:

* Competitive gross monthly salary;

* Meal vouchers;

* Annual performance evaluation and salary review;

* Additional health and pension insurance;

* Sports card;

* Long-term employment in a stable company with a well-organised professional environment. 

For more information, please contact Ivelina Kivshanova at 0893 507 687, or visit us at 23 Panayot Volov Street, Ruse (opposite the Faculty of Dental Medicine).

Не сте сигурни дали позицията е подходяща за Вас? Изпратете ни своята автобиография – ще разгледаме профила Ви и спрямо всички останали отворени позиции и ще се свържем с Вас при подходяща възможност.