Customer Operations Specialist with Spanish & English

We believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

Our extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

A leading provider of online gaming and entertainment services, offering innovative digital solutions, engaging customer experiences, and a dynamic platform for users across multiple markets. Currently, they are looking for motivated specialists to join their team on the position:

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·       Verify customer documentation and personal information in line with internal procedures.

·       Respond to customer inquiries promptly, accurately, and in a courteous manner.

·       Assist customers with payment- and deposit-related inquiries, as well as questions regarding the mobile application.

·       Work with internal software systems and applications to process requests and update customer records.

·       Good salary; 

·       Additional health insurance; 

·       Sport Card

·       Paid initial training and ongoing learning opportunities; 

·       Clear career growth and development paths; 

·       Flexible working hours with the opportunity to work from our modern office in Sofia; 

·       Friendly and collaborative work environment; 

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·       Fluency in Spanish

·       Very good command of English (B2 or higher); 

·       Excellent communication skills with a strong eye for detail; 

·       Availability to work from our office in Sofia on a flexible schedule.

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Apply now and join the international team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.