Customer Support Specialist with English

We are looking for a person with fluent English and previous experience as Customer Support!
Candidates with background experience more than one year would be considered with higher priority!

Your Duties:
• Answer clients queries in a timely and professional manner.
• Identifying clients’ problems and propose relevant solutions.
• Assist all internal departments and collaborating with other team members to provide high-quality support.
• Assist in solving client’s issues and providing information via emails, over the phone, live chat.

Requirements:
• Fluent English level – both verbal and written is a Must!
• Previous work experience as a Customer Care or Customer Support minimum 1 year!
• Experience with CRM.
• Able to think outside the box and have the desire to pull out all the stops to solve issues.
• Other languages would be considered as a big advantage.
• Past experience as sales would be considered as a plus.
• Excellent computer skills.

What we offer:
• Attractive base salary.
• Full time position – 5 days a week /Monday to Friday/.
• Comfortable office location – 5 minutes’ walk from the subway next to Business Park.
• Social benefits: Multisport card/additional health insurance, birthday gift vouchers, other.
• Growth opportunities for development to a higher position in the company, travel around the world for different business events and seminars.
• Free coffee, fruits, soft drinks, company lunch /Thursdays/.
• Paid Vacations, Holidays & Team buildings.

Candidates applications with references or recommendation letters will be considered with higher priority.