Customer Support Professional
Do you enjoy helping others and want to work in a friendly environment providing support to international customers? If so, this could be your next job.
In addition to handling support questions, you may also participate in retention activities. This includes encouraging existing customers to continue using the services, as well as proactively reaching out (via email) to former customers to persuade them to return.
You will join our existing team of customer support specialists based at our modern office in Sofia.
Requirements:
- Previous experience from customer support or other service-oriented jobs like restaurants, stores or hotels
- Fluent in both written and spoken English
Please be aware that you will be working mainly afternoon shifts (15:00-23:00) and night shifts (23:00-07:00). Your shifts will include some weekends and public holidays. We offer a generous compensation model for working non-standard hours.
We offer good conditions including health insurances, contribution to sport activities, recurring training programs, and we have an employees' investment fund. Working for us means a high degree of involvement, and we strive to have an open and positive work environment.
If you find our proposal interesting and you meet the above requirements for the position, please send your CV and cover letter in English.
All applications will be treated strictly confidential.
About Comstream:
Comstream is a thriving organization with about 80 employees and offices in Sweden and Bulgaria. We specialize in connecting IT talent to growth companies and delivering exceptional customer support to a wide range of businesses. Additionally, we are proud to offer and continually enhance our proprietary SaaS platform, Jobshark, for tech recruitment and freelancing.
Over the past few years, we’ve experienced substantial growth, and we’re excited to continue expanding our operations. If you’re looking to join an international organization with a Scandinavian-inspired business culture, Comstream is the perfect place for you. We prioritize your professional growth and foster an environment where you can succeed. At Comstream, teamwork is at the heart of everything we do, and we promote a culture where every voice is heard and respected. Our core principles are rooted in collaboration, empowerment, and freedom, creating a workplace where you can truly make an impact.
For more information, please visit our corporate website at www.comstream.eu.
