Supervisor with Turkish or Arabic

For more than 15 years Easy Consult has been a trusted partner for domestic and international clients, delivering tailor made HR solutions and consulting. Striving to be a market leader we are always on the look for the latest trends, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.

On behalf of our client, we are looking for talented individuals to join their team as Supervisor for a gaming account with Turkish or Arabic and English. As a member of the team, you will play a crucial role in ensuring that the customers receive exceptional service and have a positive experience with the company. Join the team and be a part of creating amazing customer access while enjoying the award-winning employment experience and company culture.

Responsibilities:

• Supporting the day-to-day operations of your local team.
• Working with Anti-Fraud team members to ensure a seamless user experience.
• Supporting Trust & Safety Specialists through escalations. This may include working with Law Enforcement.
• Escalating newsworthy events in your Trust & Safety Teams’ markets to the Policy Council for quick and timely emergency policy decisions.
• Ensuring a daily plan is in place to manage all incoming work.
• Assisting your Lead in preparing quality, efficacy, and productivity reports on a regular basis.

Company we offer:

• Competitive salary 3000 BGN gross and bonus system;
• Private Health/Medical Insurance;
• Employer referral bonusses;
• 50+ benefits and services to choose from;
• 20 annual leave days.

Requirements:

• Excellent communication skills in Turkish or Arabic + English (verbal and written);
• 2+ years working with online communities;
• 2+ years of leadership experience;
• Strong sense of pop-culture’s impact on online communities;
• Background in debate, policy writing, or journalism (or other relevant fields) will be considered as advantage;
• A proactive mindset, seeks continuous improvement both for personal and the organization's way of doing things.

If you are an innovative individual who meets the above qualifications, we would love to hear from you. Join their team and become a part of our dynamic work environment where your skills and talents will be recognized and rewarded.

Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend.

Our services are free of charge for candidates.

All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017.