Technical Customer Support with German

Requirements:

• Good linguistic expression in German;
• Active listening;
• Use various troubleshooting and diagnostic tools;
• Efficiently manage time to meet response and resolution targets
• German C1
• English B2

Tasks:

• Troubleshoot Issues
• Provide Solutions
• Maintain standards
• Update documentation
• Detect Spam
• Offer Guidance
• Analyse issues
• Assess reports
• Provide Guidance

Workplace - Hybrid: Possible only if the performance is good 50% home and 50% office

Schedules - Mon - Fri: 10am to 7pm