Customer Service Agent with French

Our partner is one of the leading outsourcing companies. Currently they are looking for experienced and motivated specialists to join their multilingual team on the position:

Speaking Customer Service Agent with French and English

Responsibilities:

• Handling client inquiries and requests via email mainly, regarding transactions, and profiles;
• Daily work with a specialized ticketing system;
• Coordination with the various departments involved regarding the cases and questions that might arise.
• Understanding customers needs and demonstrating a strong customer service orientation

Our client offers:

• Home office;
• Opportunities for career growth;
• Great social benefits package;
• Entitlement to company internal training and development according to global standards.

Requirements:

• Fluent in French C1
• Fluent in English B2 - C1
• Friendly personality and be a team player;
• Self-motivated and able to work proactively;
• Experience in a contact center or customer-facing role is beneficial

Apply now and join the most successful team!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.