Customer Support Specialist with French, Italian, Spanish, German, Polish and English
Talent Factor is a Talent Agency born from a dream. The dream of how, using the resource of our Talent, we can be useful in finding, developing and realizing other talents. People and businesses need a talent revolution.
Dreams are a good thing, but let's not just talk about them. Let's do something about them!
For our partner, a leading international company specializing in Customer Experience and digital solutions, with operations across dozens of countries and a diverse multicultural environment, we are looking for a:
Customer Support Specialist with French, Italian, Spanish, German, Polish and English
Would you like to join a global company where you'll work with customers from around the world while developing your language and professional skills? Whether you're looking for your first career opportunity or your next professional challenge, this role could be the perfect fit for you!
What You’ll Do:
- Provide professional customer support via chat and email;
- Respond to customer inquiries related to user accounts, services, and technical issues;
- Resolve customer cases in accordance with internal procedures and quality standards;
- Work with internal systems to manage and track customer requests;
- Collaborate with various internal teams whenever additional support is required;
- Maintain high service quality standards and achieve established KPIs.
- Competitive salary and performance-based bonus scheme;
- Fully paid onboarding and training program;
- Additional health insurance;
- Flex Benefits platform with a monthly allowance that increases based on your length of service and can be used for a wide range of services and benefits;
- Modern office environment featuring a fitness center, relax areas, and regular employee events;
- Relocation package for candidates moving from another city in Bulgaria or from abroad, including a relocation bonus, temporary accommodation, and assistance in finding long-term housing;
- International working environment with excellent opportunities for career growth and development.
- No previous experience? No problem! Full training is provided, making this an excellent opportunity to start your career.
- Excellent command of any of the following languages: French, Italian, Spanish, German, Polish along with English (minimum B2 level);
- Strong communication and customer-oriented skills;
- Ability to work in a dynamic environment while following established procedures;
- Willingness to work on shifts depending on the project.
from 900 to 1000 € gross (1761 - 1955 BGN)
