ISO Operations department expert

Who are we?

We are the exclusive local agency for the territory of Bulgaria (and other countries in the region) of International Technical Alliance (ITA) Srl - an accredited international certification body (www.itanet.eu), committed to provide а high-quality and professional service to our clients – performing independent 3rd party ISO audit services.

What do we offer?

·         Full-time work in the office, Monday to Friday, 09:00 – 18:00, in Sofia (Bulgaria).

·         Work in a professional environment, mainly computer-based, with a focus on accuracy.

·         Opportunity to develop and improve qualities such as organization, coordination and communication between the various stakeholders in the service we provide - clients, auditors, technical reviewers, colleagues in the office.

·         Independence and at the same time constant support.

·         Opportunity for professional development in an internationally recognized accredited environment.

·         Training and on-boarding in the specifics of the processes.

·         Work in a supportive team with clear rules and structured workflows.

·         Official holidays are non-working days.

* The salary offered in this job posting is the starting one, valid for the training period. It is then updated.

Main responsibilities of the position:

·         Assist clients in completing ISO management system certification questionnaires (based on a pre-developed template).

·         Determine industry codes (EA/NACE) for client organizations based on their core activities (from a list of options).

·         Calculate audit time and prepare financial budgets (based on a pre-developed template).

·         Prepare and send offers, contracts and financial documents (based on pre-developed templates).

·         Select and assign appropriate audit teams (based on a list of options).

·         Prepare application document packages (based on pre-developed templates).

·         Plan audits and coordinate details with clients and auditors.

·         Assignment of audit documents (based on pre-developed templates).

·         Administrative review of submitted audit documentation (using a pre-developed checklist).

·         Assigning technical review to a competent technical reviewer (from a list of options).

·         Carrying out final administrative review and compiling the final audit package.

·         Maintaining and updating our databases (Cloud, ERP system).

·         Communicating with colleagues in and outside the office.

·         Coordinating and managing the timely and accurate execution of certification-related tasks in other countries (acting as the “Country Responsible Person”).

Requirements

·         Grammatically correct Bulgarian language

·         Excellent command of English (mandatory, main working language).

·         Italian language – an advantage.

·         Strong computer literacy (MS Office, working with documents and databases).

·         Good organizational skills and attention to detail.

·         Effective communication and teamwork skills.

·         Responsibility, reliability, independence and desire for professional development.

·         Previous experience in a certification body or with ISO standards – an advantage.