Payments Specialist
We are looking for a highly skilled and detail-oriented Payment Specialist to join our dynamic team. As a Payment Specialist, you will play a crucial role in ensuring seamless, secure, and timely financial transactions for our platform, enabling customers to deposit, withdraw, and manage their funds effortlessly. If you have experience in payment processing, this is an exciting opportunity to contribute to an innovative and fast-paced environment.
Key Responsibilities:
- Payment Management: Process, verify, and reconcile all financial transactions, including deposits and withdrawals, ensuring accuracy and compliance with financial regulations.
- Fraud Prevention: Monitor transactions for suspicious activity and potential fraud, taking necessary action to prevent financial losses.
- Customer Support: Collaborate with the customer support team to resolve payment-related issues, providing timely assistance to customers facing transaction difficulties or disputes.
- Integration & Optimization: Work closely with development and IT teams to integrate payment gateways, improve payment flows, and optimize the transaction process for a better customers experience.
- Reporting & Documentation: Maintain detailed records of payment transactions, generating regular reports for internal and external audits. Ensure compliance with all regulatory requirements.
- Compliance & Risk Management: Stay updated with relevant financial regulations and industry standards to ensure all payments comply with legal requirements.
- System Monitoring: Continuously monitor payment processing systems to ensure they function smoothly without interruption, and work to quickly address any technical issues that may arise.
Qualifications:
- Proven experience in payment processing, financial transactions, or a similar role, preferably in the e-commerce industry.
- Familiarity with major payment platforms and methods (credit/debit cards, digital wallets, bank transfers, cryptocurrency, etc.).
- Strong knowledge of fraud prevention, chargebacks, and risk management in financial transactions.
- Experience with payment gateway integrations, APIs, and troubleshooting payment-related issues.
- Excellent analytical skills with attention to detail and the ability to solve complex issues effectively.
- Strong communication skills to work with internal teams and players, especially in high-pressure situations.
- Knowledge of the online industry, including its regulations and payment systems, is a plus.
- Ability to work in a fast-paced, constantly evolving environment.
- High school diploma or equivalent required; a degree in finance, business, or a related field is preferred.
Preferred Skills:
- Experience with payment solutions like PayPal, Stripe, Skrill, Neteller, and other industry-specific platforms.
- Familiarity with data security protocols such as PCI-DSS and GDPR.
- Proficiency in data analytics tools and payment reporting systems.
- English is a must and is the shared language within our business
Why Join Us?
- Competitive salary and benefits.
- Work in a fast-growing, innovative online company.
- Collaborative and dynamic work environment.
- Opportunity for career growth and development.
- Engage with a passionate and diverse team of professionals.
If you’re an organized, detail-driven individual with a passion for payment processing and online gaming, we’d love to have you on our team! Apply now to be part of our exciting journey.
