Astrea is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.
We are currently looking, for one of our international clients, for the role of Video Game Consultants with Italian, German, French, Russian, Dutch, Polish, Romanian, Czech.
Essential Duties and Responsibilities:
* Providing superior customer service to clients, solving problems, and troubleshooting issues- including password resets, billing issues and etc.;
* Document errors to be corrected;
* Efficient and accurate data entry of all customer service requests into data management system;
* Follow-up with the customer until the issue is resolved.
* Fluent in one of the following languages: Italian, German, French, Russian, Dutch, Polish, Romanian, Czech;
* Fluency in English language;
* Experience in customer service is advantage;
* Must be detail-oriented and creative;
* Enjoy playing game as a hobby.
Our client’s offer:
* Excellent working conditions in an international company;
* Attractive remuneration package;
* Opportunities for growth and professional development;
* Work within a team of motivated professionals.
Only the shortlisted candidates will be contacted in a timely manner.
If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. SM_VGCC).
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).